Privacy Policy - New Age Promotions

New Age Promotions

Last updated: 25 October 2026

1. Introduction

New Age Promotions respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or communicate with us by email or WhatsApp.

Business address: Shop 4, 57 Barnard Street, Oakdale, Bellville, Western Cape, South Africa.

Email: sales@naprsa.co.za

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

Your name, if you provide it.
Your email address when you contact us by email.
Your mobile number when you contact us through WhatsApp.
Details of your enquiries, quotation requests and orders.
Information you voluntarily provide in your communications with us.
Information required for invoicing, payment administration and accounting.

Our website may also process limited technical information necessary for its operation and security.

3. How We Use Your Information

We use personal information to:

Respond to enquiries and requests for quotations.
Communicate about products, services and orders.
Prepare quotations, invoices and related business records.
Maintain accounting and administrative records.
Provide customer support.
Send promotional offers and marketing communications where permitted by law.
Meet applicable legal and regulatory obligations.

We collect and use personal information only for legitimate, specified purposes and on an appropriate legal basis.

4. Marketing Communications

New Age Promotions may send promotional offers, product information and business updates by email or WhatsApp where permitted under POPIA.

We obtain consent where required, particularly when someone has made an enquiry or requested a quotation but has not become a customer.

For existing customers, marketing communications may be sent where the applicable legal requirements are met.

You may opt out of marketing communications at any time by replying STOP to a promotional WhatsApp message, replying UNSUBSCRIBE to a promotional email, or contacting sales@naprsa.co.za.

We respect opt-out requests and will stop sending promotional messages to the relevant contact details.

5. Sharing of Personal Information

New Age Promotions does not share customers’ personal contact details with suppliers or subcontractors for obtaining quotations or arranging production.

However, personal information may be processed by service providers that support our operations, including website hosting, email, messaging and accounting services.

Information may also be disclosed where required by law or to comply with a lawful request.

We take reasonable steps to ensure personal information is handled appropriately when third-party service providers are involved.

6. Storage and Security

Customer information may be stored in business systems including Sage Accounting, Outlook/email and WhatsApp.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Some service providers may process or store information outside South Africa. Where applicable, cross-border processing must comply with POPIA’s requirements.

No electronic communication or storage system can be guaranteed to be completely secure.

7. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law.

Certain invoices, accounting records and business documents may need to be retained for statutory periods.

Where personal information is no longer required, we take appropriate steps to delete, destroy or de-identify it, subject to legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may:

Ask whether we hold personal information about you.
Request access to your personal information.
Request correction or updating of inaccurate information.
Request deletion of information where legally permitted.
Object to certain processing of your information.
Withdraw consent where processing is based on consent.
Opt out of direct marketing.

To exercise these rights, contact sales@naprsa.co.za.

We will respond to requests in accordance with applicable legal requirements. We may need to verify your identity before disclosing or changing personal information.

You may also lodge a complaint with South Africa’s Information Regulator.

Website: https://inforegulator.org.za

9. Cookies and Website Technologies

Our website may use cookies and similar technologies required for its operation, functionality and security.

We are reviewing whether additional analytics or advertising technologies are used. This section will be updated, where necessary, before the website’s public launch to explain any additional technologies and applicable consent choices.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services, including WhatsApp and external service providers.

These services operate under their own privacy policies. We encourage visitors to review the relevant privacy notices when using external websites or platforms.

11. Children’s Personal Information

Our website and services are intended primarily for businesses and general customers.

We do not knowingly collect children’s personal information for marketing purposes without the authorisation or other lawful basis required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, business practices or legal requirements.

The latest version will be made available on our website, together with its updated revision date.

13. Contact Us

For privacy enquiries, requests relating to your personal information or marketing opt-outs, please contact: